On my previous post – Book Lovers & Warehouse Sales, I asked how far you would go for your love of books. It’s clear that you’ll explore different bookstores, attend book fairs, and take advantage of book sales. But as I stood in line for three hours not knowing if it would lead to the cashier, I met various people who would go to great lengths for the love of books.
When I said great lengths, I also meant the bad. I am not judging my fellow bookworms or anyone at the National Book Store’s “The Great Warehouse Sale” but let’s be honest. There are many problems in this year’s sale. Yes, it’s a warehouse sale and we should expect the unexpected. However, do we have to behave in an unfitting manner?
Before I proceed with the unfitting manner, there are two problems that organizers should address especially since they will be holding the sale yearly.
Cashier set up. There are many different items on sale, right? The items were properly arranged and there are enough spaces for people to move around. Unfortunately, they forgot to consider the volume of people. When customers started lining up at the counter, the line grew longer and longer until there wasn’t space left for people to wander. They couldn’t go near the shelf because a queue of customers is standing in the way. They can’t even stand there long enough to decide because the thin space is truly awkward. So they end up walking away instead.
If the checkout counter was set up differently giving the queue of customers their own area, the lines wouldn’t be in the way of the customers who just arrived and are looking for items to buy.
Lack of assistance causing long queues. Besides the setup, one reason behind the long queues is the lack of assistance. Yes, there were people near the cashier to guide people. However, there weren’t any people assisting or checking the entire line. Of course, we all know that we should follow the person in front of us. For us not to loose the line, we just stand wherever we want. Straight line no more!
If there was a proper area for the checkout line and people assisting, a better line could have been made.
Cutting Customers. Given the situation, I think people should have been more patient and reasonable. But most importantly, people should behave properly.
The main reason for the long queue and the emergence of new lines is, in fact, the classic cutting-in-line-and-acting-like-nothing-happened. If there’s no one looking, some would merrily cut in line. And when the person behind confronts the line cutter, the person who did the wrong thing would act innocent, ignore the plea, or fight back.
Yes, it’s an everyday occurrence but please resist the urge to cut in line. There is a huge chance that others will follow. I waited in line for three hours because of these cutters. Not to mention, our line was suddenly intercepted by another existing line. I don’t think it’s the book store’s fault anymore.
To alleviate the problem, someone suggested to line up alternately in order to attain a single file. I honestly think it’s a good idea and so did some. But there were people who got frustrated and angry.
They kept saying, that the other line didn’t exist. They were just cutting in. Or, they’re tired, hungry, and alone. They kept shouting and placed their frustrations towards the guard who also thought that the suggestion of lining up alternately was actually helpful.
I think we all are exhausted and starving. I was also alone but I didn’t buy a shopping cart full of books because I was alone. I can’t possibly carry that. Plus, shouting and placing our frustrations towards others isn’t going to help. We need to put all the nastiness aside and line up alternately to 1. achieve a single file, 2. pay, 3. leave, and finally, 4. eat!
Reality check, the cutters created the new lines. We may not be one of those cutters but it is now our responsibility to set the lines straight.
Moreover, it is also our responsibility to check if the person in front and behind us are the same ones. We should prevent a new line to build up or a cutter to get in. The staff or guards couldn’t know that. So this one is on us.
Without cutters, I’m 100% sure we’ll enjoy every warehouse sale in the country. So if ever you take part in another sale, please consider your actions. We can’t always blame the organizer because sometimes we are to blame.
If you are attending the warehouse sale, here are a few reminders.
- Eat before going to the warehouse sale so you won’t get HANGRY. Make sure to bring a bottle of water. Though there are industrial fans everywhere, the air doesn’t circulate well due to the volume of people.
- Wear comfortable clothes and shoes. Don’t wear expensive jewellery because it’s a warehouse sale. Don’t forget to bring a fan. As mentioned, the air doesn’t circulate well in certain areas.
- If you have an allergy or worst asthma, bring masks and inhaler. Also, bring wet wipes or a hand sanitizer.
- For convenience, use a small body bag where you can fit your wallet, cellphone, and tissue. Also, bring one or two tote bags for the items you’ll buy. There are tote bags available. But if you have one, bring it so you don’t have to buy any more.
- It’s wise to bring someone if you’re buying many items. But please do not bring your kids especially the elderly. Yes, there’s a senior/ priority lane. However, if he/she is not interested in the sale it’s best to let them stay at home where they can relax. But if you have no choice, please don’t let the kids / elderly push the box or cart for you. I’m pretty sure you have enough strength and energy to move around and wait in line. 🙂
- If you’re going alone, please don’t buy too many items. I know it’s your money. But for convenience and safety, only buy what you can manage to carry.
Have fun at the warehouse sale and happy shopping!